Scope of Service

Our Preventive Maintenance services are designed to proactively safeguard your fiber network from potential disruptions. We employ advanced diagnostic tools and regular scheduled inspections to detect early signs of wear, degradation, or external damage before they evolve into critical issues.

Key components of our preventive approach include:

24/7 remote monitoring of signal strength, latency, and data integrity
Routine fiber inspections and cleaning of connectors and splices
Environmental monitoring (temperature, humidity, physical disturbances)
Performance benchmarking to track long-term trends and anticipate risks
Detailed reporting to keep you informed of your network’s health

By addressing small issues early, we help you avoid costly downtime and ensure your fiber infrastructure continues to deliver peak performance.

Despite the best precautions, unexpected failures can still occur. That’s why our Corrective Maintenance services are built for speed, efficiency, and accuracy. When disruptions happen, our expert technicians are deployed swiftly to identify the root cause and restore connectivity with minimal impact to your operations.

Our corrective response includes:

Real-time fault detection and alerts via our NOC (Network Operations Center)
Rapid on-site troubleshooting and fiber testing
Precise fault localization using OTDR (Optical Time-Domain Reflectometer) technology
Immediate repairs or replacements of damaged cables or hardware
Post-restoration verification and reporting to confirm network stability

You can count on Gigatel Networks to be your reliable partner in restoring full service quickly — reducing downtime and protecting your business continuity.

Why Choose Gigatel Networks?

We combine advanced technology, expert execution, and customer-first support to deliver seamless fiber solutions. From cities to remote regions, our networks are built strong, scalable, and ready for tomorrow.